i lost my phone and with it access to 2-step authentication | Razer Insider
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i lost my phone and with it access to 2-step authentication

  • October 28, 2023
  • 1 reply
  • 69 views
LightCoralevergarden498

i lost my phone and with it access to 2-step authentication, i had a screenshot with the backup codes but lost that 2 oc and now i don't know what to do, any help ?

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      1 Reply

      Razer.Aero
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      • Razer.AeroRazer Support
      • Razer Support
      • October 29, 2023

      Hi LightCoralevergarden498,

      I’m here to help. I understand that you cannot authenticate your login to your Razer account. If you want to change the phone number associated with your Razer ID, please PM me with the following information below for verification of our account:

      Email address associated with your Razer ID:
      Date of Birth:
      Full Name:
      Old phone number:
      New phone number:

      *Thread locked to curb the conversation to PMs.

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