CANT CHANGE DIGITAL VIBRANCE | Razer Insider
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Question

CANT CHANGE DIGITAL VIBRANCE


VividCeruleanfastheat955

I could change and modify digital vibrance before now im stuck on high vibrance and not able to change even tried uninstalling reinstalling 

 now it shoes its not availablel for your graphics card but i was able to change it day ago for months now its stuck i cant reset my display now even restarting or reintalling wont work i want to go back to before please help

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10 Replies

  • 0 replies
  • October 31, 2023

Hey there!

 

Thank you for sharing your issue with us here. My name is Michelle, and I’m part of the Razer Cortex technical support team. I am happy to help you out. 

 

If the digital vibrance was supported but does not work anymore, it may be because some settings on your side were changed which makes changes to your SDK.

We have reported this issue to our engineering team. We will find a solution to fix it in the future, please give us more time.

Truly appreciate your feedback and patience.

Michelle


VividCeruleanfastheat955

thank you i didnt really made any changes myself but download like radeon graphics autodetect to download graphics after installing them i uninstalled and tried again but that didnt work as well 

 


  • 0 replies
  • November 1, 2023
VividCeruleanfastheat955 wrote:

thank you i didnt really made any changes myself but download like radeon graphics autodetect to download graphics after installing them i uninstalled and tried again but that didnt work as well 

 

That is indeed a significant issue. Several factors could affect this feature, including not only your graphics card but also the drivers and the environment. We have reported this issue to our engineering team. We are investigating it. But we still need time. 

 

Thank you for reaching out to us. Please feel free to let us know if you need further assistance. We’d love to help. 

 

Michelle


VividCeruleanfastheat955

thank you i will be waiting for response or a fix 


  • 0 replies
  • November 2, 2023
VividCeruleanfastheat955 wrote:

thank you i will be waiting for response or a fix 

We let you know. Thank you for your patience. Please feel free to let us know if you need further assistance. 

 

Michelle


VividCeruleanfastheat955

yeah the only thing is that i want to go normal but unable to so waiting for this issue to be solved im trying daily myself as well if it get fixed i will inform or i would be waiting if theres no reply after this 


  • 0 replies
  • November 2, 2023
VividCeruleanfastheat955 wrote:

yeah the only thing is that i want to go normal but unable to so waiting for this issue to be solved im trying daily myself as well if it get fixed i will inform or i would be waiting if theres no reply after this 

Apologize for the inconvenience and thank you for your understanding. One challenge for us is that we couldn’t reproduce this issue on our side. So, that will be very useful for us if you fix this and provide us with some details. 

 

Thank you!

 

Michelle

 

 


VividCeruleanfastheat955

i will try today as well , any updates from your side till now ? any kind of fix or anything that i can do 

 


VividCeruleanfastheat955

ohhh it worked you know what i did , first i installed radeon graphics aderaline again and restarted it was still there but i just clicked on that box where its written 0 in digital vibrance i couldnt hover over the bar but could change the number of digital vibrance and it worked after that 

 


  • 0 replies
  • November 6, 2023
VividCeruleanfastheat955 wrote:

ohhh it worked you know what i did , first i installed radeon graphics aderaline again and restarted it was still there but i just clicked on that box where its written 0 in digital vibrance i couldnt hover over the bar but could change the number of digital vibrance and it worked after that 

 

That is great that it works now. Thank you for providing us with this useful information. We will try to reproduce on our end. 

 

Truly appreciate your patience and understanding. 

 

Michelle


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