Brand New Kyio Pro Won't Show In Synapse 31 | Razer Insider
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Question

Brand New Kyio Pro Won't Show In Synapse 31

  • November 13, 2023
  • 11 replies
  • 99 views

11 Replies

ItsPhoenixTime

Hello @666Lanky 

 

Try this:

Device Manager -> Cameras -> Kiyo ->double click -> update drivers -> on my PC -> list


  • Author
  • Insider Mini
  • November 13, 2023

Hey @ItsPhoenixTime

I have done this, all up to date…. Still nothing  


ItsPhoenixTime

Have you restarted your PC and tried again?

Helps sometimes :)


  • Author
  • Insider Mini
  • November 13, 2023

Yes mate 

 

Sadly nothing, I appreciate the advise 

 


ItsPhoenixTime

Mhm okay, let me think about it and I'll get back to you


  • Author
  • Insider Mini
  • November 13, 2023

Thank you 

 


ItsPhoenixTime

It doesn't show up in Synapse or only in OBS


  • Author
  • Insider Mini
  • November 13, 2023

Doesn’t show in both

 


ItsPhoenixTime

I still have 2 quick options

Windows Logo - Settings - Privacy - Camera

and from official Razer Support:

Make sure that no other application is already accessing the camera. The Razer Kiyo Pro must be your device of choice on Windows, especially if your PC has a built-in camera.


  • Author
  • Insider Mini
  • November 13, 2023

@ItsPhoenixTime 

 

Thank you for the help, turns out I had webcams disabled on windows, don’t want to talk about it haha 


ItsPhoenixTime

No problem can happen :)