Hello,
I have 3 Razer Devices plugged into my system.
Razer Viper
Razer Mouse Bungee V3 Chroma
Razer Base Station V2 Chroma
All of the devices have Switch off Lighting when Display is turned off checked, but only the mouse will actually disable it’s LED lights. This just started happening with the latest update to the Razer software, and I can’t figure out what to do to get the devices to turn off like they used to.
Anyone else having this issue?
Solved
Peripheral LEDs not turning off
Best answer by Razer.Zionzedd
Chimpwnzee wrote:
Hello,
I have 3 Razer Devices plugged into my system.
Razer Viper
Razer Mouse Bungee V3 Chroma
Razer Base Station V2 Chroma
All of the devices have Switch off Lighting when Display is turned off checked, but only the mouse will actually disable it’s LED lights. This just started happening with the latest update to the Razer software, and I can’t figure out what to do to get the devices to turn off like they used to.
Anyone else having this issue?
Hi
Try repairing the Synapse app by following the steps here:https://mysupport.razer.com/app/answers/detail/a_id/4535. If that didn’t help, let me know through PM so I can kickstart a support ticket and help you escalate your concern to the software team for advanced resolution. Thanks!
*Thread locked to curb conversation to PM.
This topic has been closed for comments
- Razer Support
- 2388 replies
- Answer
Chimpwnzee wrote:
Hello,
I have 3 Razer Devices plugged into my system.
Razer Viper
Razer Mouse Bungee V3 Chroma
Razer Base Station V2 Chroma
All of the devices have Switch off Lighting when Display is turned off checked, but only the mouse will actually disable it’s LED lights. This just started happening with the latest update to the Razer software, and I can’t figure out what to do to get the devices to turn off like they used to.
Anyone else having this issue?
Hi
Try repairing the Synapse app by following the steps here:https://mysupport.razer.com/app/answers/detail/a_id/4535. If that didn’t help, let me know through PM so I can kickstart a support ticket and help you escalate your concern to the software team for advanced resolution. Thanks!
*Thread locked to curb conversation to PM.
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