Razer Basilisk V3 isnt working completely | Razer Insider
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Question

Razer Basilisk V3 isnt working completely

  • November 25, 2023
  • 2 replies
  • 146 views

I literally just bought a Basilisk v3 and it isn’t starting up. I plugged it in and everything, too. My computer is a Windows 11 one. Does anyone know how to fix it?

2 Replies

Razer.Aero
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  • Razer Support
  • November 25, 2023

Hello Alibeelegio,

I’m sorry to hear about your new Razer Basilisk V3 not turning on. To isolate the problem, please try to test the mouse on a different port on your PC. Also, make sure that it is connected directly to the computer and not to a USB hub. Should you need further assistance, PM me your device serial number so I can verify its model and check for other workarounds. All the best!

*Thread locked to curb the conversation to PMs


  • Insider Mini
  • July 8, 2024

i have the same mouse and it doesnt want to turn on. I spent 15 minutes looking for videos, holding buttons and the manual, but couldnt find a solution. I would need help to be able for my mouse to turn on cause i spent my birthday money on this mouse.