After updating firmware, Hyperpolling wireless dongle is Stopped working. | Razer Insider
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After updating firmware, Hyperpolling wireless dongle is Stopped working.

  • December 5, 2023
  • 1 reply
  • 141 views
HotMagentafirstsecret139

After updating firmware, Hyperpolling wireless dongle is Stopped working. 

I'm trying to pair it up. When I press the "ADD" button, there is no response.

I don't know if it's a bug in synapse or in the firmware.

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • 2986 replies
  • December 6, 2023

Hello HotMagentafirstsecret139,

I’m here to help. Please PM me your device serial number so I can verify its model and provide the necessary steps to resolve the issue. All the best!

​​​​​​​*Thread locked to curb the conversation to PMs.

 

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