I just ordered online on razer.com but the website only showed Hold tight as shown for about 20 minutes so I refreshed the website, but when I checked the order history I didn't see anything. but I checked my bank account i see the money is still deducted.
Solved
Transaction failed but money lost in bank
Best answer by Razer.Aero
Hi Khoa610,
If you have any concerns regarding Razer Gold, we suggest reaching out to our customer service team. You can submit a ticket or chat with us via Live Chat by clicking the green chat button located at the bottom right of your screen. This will enable you to resolve your issue in real-time. If you have already submitted a ticket, please send me the reference number through PM, and I will coordinate with the support team. Best of luck!
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- Razer Support
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- Answer
Hi Khoa610,
If you have any concerns regarding Razer Gold, we suggest reaching out to our customer service team. You can submit a ticket or chat with us via Live Chat by clicking the green chat button located at the bottom right of your screen. This will enable you to resolve your issue in real-time. If you have already submitted a ticket, please send me the reference number through PM, and I will coordinate with the support team. Best of luck!
*Thread locked to curb the conversation to PMs.
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