me han robado la cuenta | Razer Insider
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me han robado la cuenta

  • December 13, 2023
  • 1 reply
  • 25 views
L

hola buenas, el dia 12 recibi un ataque de cuenta y me han robado la cuenta de razer, tengo un producto asociado a esa cuenta: (Removed for security purposes) a sido hackeada, compre unos auriculares con 7.1 y los registre a esa cuenta, hay alguna manera de poder recuperar el codigo para tener el 7.1?

atentamente (Removed for security purposes)

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • December 14, 2023

hola buenas, el dia 12 recibi un ataque de cuenta y me han robado la cuenta de razer, tengo un producto asociado a esa cuenta: (Removed for security purposes) a sido hackeada, compre unos auriculares con 7.1 y los registre a esa cuenta, hay alguna manera de poder recuperar el codigo para tener el 7.1?

atentamente (Removed for security purposes)

This translates as:
hello good, on the 12th I received an account attack and my razer account has been stolen, I have a product associated with that account: (Removed for security purposes) has been hacked, I bought a headset with 7.1 and I registered to that account, is there any way to recover the code to have the 7.1?

Sincerely (Removed for security purposes)
 

Hello lilskyzo,

I'm here to assist. Have you attempted to reset your account password? If you require additional help, please send me the following information via PM so I can open a case on your behalf, and let's continue communicating in English to avoid misunderstandings.

  • Razer ID:
  • Date of Birth:
  • Phone number:
  • Complete address:
  • Serial number of the devices registered to your account:

 

 

​​​​​​​*Thread locked to curb the conversation to PMs.

 

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