Hi everyone, I recently bought Razer charging stand for my 9th gen controller. On Razer's website, they say "able to fully charge your controller in under 3 hours" but mine has been charging itself for 15 hours and it's still %95. Has anyone experienced this kind of problem? Should I refund it?
This topic has been closed for comments
- Razer Support
- 2995 replies
Hi sametturgut,
I'm sorry to hear that you're experiencing issues with your Razer Universal Quick Charging Stand for Xbox. To isolate the issue, please ensure that the USB charging cable is plugged into a powered USB-A port and the controller is sitting on the charging stand properly with the charging pins aligned. Clean the contacts on the charging stand. If the problem persists, please PM me your device serial number and proof of purchase for warranty validation. All the best!
*Thread locked to curb the conversation to PMs.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.