Problem with "2-step authentication" and "backup codes". | Razer Insider
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Question

Problem with "2-step authentication" and "backup codes".

  • February 24, 2024
  • 5 replies
  • 274 views

Riemchen81

 

 

 

How do I change my phone number in login settings? Unfortunately I lost the number and would like to change it to my new number.

 

 

The problem, however, is that "2-step authentication" appears to be enabled on the lost phone number, which is the old one I lost! 

 

 

In addition, I don't remember ever activating "2-step authentication" so I don't remember the “backup codes” either.
or that I received an email, etc. to confirm it.

 

 

 

I can't even make a purchase. 

The whole thing is so disturbing and annoying.

 

that I can't even make "Razer Gold" or various purchases. Other activities are also blocked.

 

Could anyone help me, please.
I don't want my previous purchases to be a waste.

 

 

 

!!  đź™ŹđźŹĽ  please help me, please  đź™ŹđźŹĽ  !!

 

 

With friendly greetings

Riemchen81_GER

 

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5 Replies

smartSpicyMixgarden149

 


Murniiwan110219

I lost access to the old phone number associated with my Razer ID 2 step authentication.


Alihasan94
  • Insider Mini
  • 1 reply
  • November 11, 2024

mobile number problem change


portaldirectPineapple284

 


Razer.ScarletRouge

Hey guys!

 

I understand you're having issues with your 2-Step Authentication. No worries, let me help you! Please send me a PM together with the following details for verification purposes:

 

1. Razer ID:

2. Email address that is associated with Razer ID:

3. Date of Birth:

4. Full Name:

5. Phone number:

6. Country:

 

I am looking forward to your response! Thanks!

 

 

*Thread locked to curb conversation to PM.


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