razer kraken x mic not working on laptop | Razer Insider
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Question

razer kraken x mic not working on laptop

  • 10 March 2024
  • 1 reply
  • 31 views

i recently bought the razer kraken x headset and i plugged it in my laptop with the 3/5mm cable it came with. i could only hear the audio with the headset but the mic never gets recognized and only records the mic which is built on the laptop pls help 

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Razer.Zionzedd
Whatdoyoumean245 wrote:

i recently bought the razer kraken x headset and i plugged it in my laptop with the 3/5mm cable it came with. i could only hear the audio with the headset but the mic never gets recognized and only records the mic which is built on the laptop pls help 

 Hi @Whatdoyoumean245,

 

Does the problem persist regardless of whether you’re using the splitter or not? Try the steps here for further isolation. If that didn’t help, PM me the serial number so I can verify its model and check my resources for other steps to help you further. Thanks!

 

*Thread locked to curb conversation to PM.

 


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