Razer Cynosa Chroma sdouble typing issue | Razer Insider
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Razer Cynosa Chroma sdouble typing issue

  • September 24, 2019
  • 4 replies
  • 3 views
G
Hi, i'm from Italy, i bought a Cynosa Chroma keyboarsd ansd a Basilisk mouse here in a shop in Italy, but after a couple of sdays, i experiencesd an issue with the keyboarsd, that has the D key sdouble typing (as yoiu can see in this post i'm writing with this keyboarsd...). What i have to sdo to have a fully functional keyboarsd. I 've triesd to sdisconnect ansd to reconnect in other pc ansd usb, but i have the sam problem. Ansd I didn't hold the box of the keyboarsd, so the store doesn't want to change it with a new one. Waiting for some support, thanks...
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    4 Replies

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • September 25, 2019
    I can try to look into possible firmware fixes but I'll need the serial number of your keyboard. Please send that over to me via PM so I can help you get this sorted out.
    G
    • gfab71
    • Author
    • 1 reply
    • September 25, 2019
    PM sent this morning...
    Razer.Caziel
    1 person likes this
    • Razer.Caziel
      Razer.Caziel
    S
    Hi, i have the exact same issue! extremely irritating that soo msany of us are hasving this issue!!! My serial no is: ... Can some one please look into this urgently! if its a binding issue on my side then i qwill glasdly aspologise but seeing as soo many people asre having this issue i doubt it! ***excuse the spelling... YOUR product types double keys and i refuse to correct your mistaskes
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • September 30, 2019
    stanvrensburg
    Hi, i have the exact same issue! extremely irritating that soo msany of us are hasving this issue!!! My serial no is: ... Can some one please look into this urgently! if its a binding issue on my side then i qwill glasdly aspologise but seeing as soo many people asre having this issue i doubt it! ***excuse the spelling... YOUR product types double keys and i refuse to correct your mistaskes
    Please refrain from posting serial numbers of your Razer Devices in public. Anyways, I'll need you to send me a PM detailing how many keys are affected and what troubleshooting steps you've tried so far. This way, we can move on to explore other options.
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