Synapse 3 CPU Usage and Micro-stutter | Razer Insider
Skip to main content

Synapse 3 CPU Usage and Micro-stutter


Hello, Purchased a new Razer Blade 15 Basic and have a Viper and Tartarus v2 attached to it. In WOW Classic, I noticed several times during game play sessions that I would start to get micro-stutters in the frames on a regular basis. After having uninstalled almost everything on my system, I narrowed it down to the Synapse v3 software that is using up to 5% CPU several times a minute causing the stuttering. Shutting down Synapse 100% solves the issue. Any ideas what could be going on? I tried unistalling and reinstalling Synapse v3 to no avail. Issue is reproducible during almost every WOW Classic session.
Did this topic help you find an answer to your question?
This topic has been closed for comments

2 Replies

This is the repeating set of functions in the logs roughly every 5 seconds: 2019-10-06 15:30:08.4695 DEBUG 1 Common.Internal.ThreadSafeList`1.get_Count [msg] 1 SystemFeaturesClientList items 2019-10-06 15:30:08.4695 DEBUG 1 SystemFeaturesLib.Hub.SystemFeaturesHubManager.SysEvents_OnPowerStatusChangedEventSR [msg] OnPowerStatusChangedEventSR: Power Mode from PowerModes: StatusChange 1 client/s. 2019-10-06 15:30:08.4695 DEBUG 1 Common.Internal.ThreadSafeList`1.get_Count [msg] 1 SystemFeaturesClientList items 2019-10-06 15:30:08.4695 DEBUG 1 SystemFeaturesLib.Hub.SystemFeaturesHubManager.SysEvents_OnPowerStatusChangedEventSR [msg] OnPowerStatusChangedEventSR: Power Status: OnPowerPluggedIn 1 client/s. 2019-10-06 15:30:08.4774 INFO 63 Controller.BaseController.BaseAdvancedFeatureController`1.DoGetByDevice [msg] WattageController: Received getbydevice command from client. 2019-10-06 15:30:08.4774 INFO 63 Controller.BaseController.BaseAdvancedFeatureController`1.DoGetByDevice [msg] WattageController: Successfully executed getbydevice command. 2019-10-06 15:30:12.2530 DEBUG 1 Resolver.SystemLightingResolver.Set [msg] Resolver::SystemLightingResolver::Set: System lighting is NOT on Linked State (name=Razer Blade 15 Base Model) 2019-10-06 15:30:12.2530 DEBUG 1 Resolver.SystemLightingResolver.Set [msg] Resolver::SystemLightingResolver::Set: System lighting - Set On Power Plugged In settings 2019-10-06 15:30:12.2530 DEBUG 1 Resolver.SystemLightingResolver.Set [msg] Resolver::SystemLightingResolver::Set: ChromaLighting State is found - Brightness state is - True 2019-10-06 15:30:13.4893 DEBUG 1 Common.Internal.ThreadSafeList`1.get_Count [msg] 1 SystemFeaturesClientList items 2019-10-06 15:30:13.4893 DEBUG 1 SystemFeaturesLib.Hub.SystemFeaturesHubManager.SysEvents_OnPowerStatusChangedEventSR [msg] OnPowerStatusChangedEventSR: Power Mode from PowerModes: StatusChange 1 client/s. 2019-10-06 15:30:13.4893 DEBUG 1 Common.Internal.ThreadSafeList`1.get_Count [msg] 1 SystemFeaturesClientList items 2019-10-06 15:30:13.4893 DEBUG 1 SystemFeaturesLib.Hub.SystemFeaturesHubManager.SysEvents_OnPowerStatusChangedEventSR [msg] OnPowerStatusChangedEventSR: Power Status: OnPowerPluggedIn 1 client/s. 2019-10-06 15:30:13.4986 INFO 63 Controller.BaseController.BaseAdvancedFeatureController`1.DoGetByDevice [msg] WattageController: Received getbydevice command from client. 2019-10-06 15:30:13.4986 INFO 63 Controller.BaseController.BaseAdvancedFeatureController`1.DoGetByDevice [msg] WattageController: Successfully executed getbydevice command. 2019-10-06 15:30:17.2530 DEBUG 1 Resolver.SystemLightingResolver.Set [msg] Resolver::SystemLightingResolver::Set: System lighting is NOT on Linked State (name=Razer Blade 15 Base Model) 2019-10-06 15:30:17.2530 DEBUG 1 Resolver.SystemLightingResolver.Set [msg] Resolver::SystemLightingResolver::Set: System lighting - Set On Power Plugged In settings 2019-10-06 15:30:17.2530 DEBUG 1 Resolver.SystemLightingResolver.Set [msg] Resolver::SystemLightingResolver::Set: ChromaLighting State is found - Brightness state is - True 2019-10-06 15:30:18.5070 DEBUG 1 Common.Internal.ThreadSafeList`1.get_Count [msg] 1 SystemFeaturesClientList items 2019-10-06 15:30:18.5080 DEBUG 1 SystemFeaturesLib.Hub.SystemFeaturesHubManager.SysEvents_OnPowerStatusChangedEventSR [msg] OnPowerStatusChangedEventSR: Power Mode from PowerModes: StatusChange 1 client/s. 2019-10-06 15:30:18.5080 DEBUG 1 Common.Internal.ThreadSafeList`1.get_Count [msg] 1 SystemFeaturesClientList items 2019-10-06 15:30:18.5080 DEBUG 1 SystemFeaturesLib.Hub.SystemFeaturesHubManager.SysEvents_OnPowerStatusChangedEventSR [msg] OnPowerStatusChangedEventSR: Power Status: OnPowerPluggedIn 1 client/s. 2019-10-06 15:30:18.5080 INFO 63 Controller.BaseController.BaseAdvancedFeatureController`1.DoGetByDevice [msg] WattageController: Received getbydevice command from client. 2019-10-06 15:30:18.5080 INFO 63 Controller.BaseController.BaseAdvancedFeatureController`1.DoGetByDevice [msg] WattageController: Successfully executed getbydevice command. 2019-10-06 15:30:22.2510 DEBUG 1 Resolver.SystemLightingResolver.Set [msg] Resolver::SystemLightingResolver::Set: System lighting is NOT on Linked State (name=Razer Blade 15 Base Model)

Razer.Speedcr0ss
byteSlateGrayegg471
Hello, Purchased a new Razer Blade 15 Basic and have a Viper and Tartarus v2 attached to it. In WOW Classic, I noticed several times during game play sessions that I would start to get micro-stutters in the frames on a regular basis. After having uninstalled almost everything on my system, I narrowed it down to the Synapse v3 software that is using up to 5% CPU several times a minute causing the stuttering. Shutting down Synapse 100% solves the issue. Any ideas what could be going on? I tried unistalling and reinstalling Synapse v3 to no avail. Issue is reproducible during almost every WOW Classic session.
Hi there! I appreciate the isolation you've done. Have you tried using a dummy Razer Synapse account and see if the issue still persists? Does the issue only happen while playing WOW? If it does, please send me a PM. Let's continue from there.

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings