Razer Gold Scratch Error - Damaged PIN | Razer Insider
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Razer Gold Scratch Error - Damaged PIN

  • May 16, 2024
  • 1 reply
  • 251 views

SASAxROGUE

Please I need help. I tried calling the support number and submitted a ticket on the website. I had purchased 3 Razer Gold gift cards (A total of $500!) but when scratching behind the card not all numbers are completed. I tried to go back to the store to report the damage pin but I was turned away due to their policy said that all sales are final. 
 

There is already a ticket submitted but it’s been a few days now and no response.
 

Please help! 

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1 Reply

Razer.Aero
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  • Razer Support
  • 3156 replies
  • May 18, 2024

Hi SASAxROGUE,

I have notifed our Razer Gold Support Team to assist you with your concern. Please wait for their update within 24 hours. Feel free to ping me if you need help. By the way, for security purposes, I’m removing your post that contains your email and case number to protect your information from prying eyes. Take care!

*Thread locked to curb the conversation to PMs.


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