damaged surround sound 7.1 code. How to get a new one? | Razer Insider
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Question

damaged surround sound 7.1 code. How to get a new one?

  • May 18, 2024
  • 1 reply
  • 26 views
Z

I received my kraken for console headset and when I scratched the code I seem to have removed pieces of the code with it. How do I get a new code?

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • May 22, 2024

    Hi zzTrizz,

    I’m here to help. I understand you’re having an issue with your activation code due to overscratching it. Please visit this link to request a new 7.1 Surround Sound activation code. I hope this helps. Should you have any other concerns, PM me your headset serial number so I can verify its model. Have a great day!

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