My Razer Ultimate disconnects and connects all the time | Razer Insider
Skip to main content
Question

My Razer Ultimate disconnects and connects all the time

D

My Razer Ultimate disconnects and connects all the time, it seems that the usb / dongle is overheating, but I don't know if this is the problem, I updated the mouse to 1.07 which indicated that it solved the disconnections but it continues to give continuous errors

Did this topic help you find an answer to your question?

2 Replies

D
  • DracoILF
  • Author
  • Insider Mini
  • 2 replies
  • May 25, 2024

Razer Viper Ultimate *

R
  • Red420Reaper
  • Insider Mini
  • 7 replies
  • May 25, 2024

Good luck getting assistance or a replacement product, nobody works at Razer Support and they rarely offer any sort of replacement parts.

 

Im going on 3 weeks of my headset (Kraken V3 Pro) not working since the USB stick quit working completely (used to disconnect constantly mid game/conversation).

 

Have yet to hear a single word from Razer Support Team in response to either of my tickets, quite shocking yet not surprised at all.

 

Just because you pay $300.00+ for a piece of cheaply made technology; you cannot expect any bit of support or availability for parts, the company takes no responsibility.

Reply


CookiesCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings