My wired razer deathadder v3 suddenly stopped working. I was playing a game when the mouse stopped working, so it worked fine before
I tried several steps to fix the problem but nothing helps. Also the razer software doesn’t recognize the mouse anymore.
Anyone has a fix for this?
+1Tried it in another USB port? Also is it detected in Windows device manager, or not?
Also I’d recommend to plug it into another PC, if it’s still dead, RMA it.
Thanks for the quick answer.
It is not detected in windows device manager.
But the DPI light blinks when i move my thumb over the scanner.
It all just seems wierd to me.
Good day.
Same issue
Does someone know how to fix this problem
I had this problem and all I had to do was reset the mouse and that's the solution, just press the left, right and scroll buttons, but as soon as I fixed it I thought it was already working, but now it works and the software recognizes it, but now the problem is every time I lift it about 3mm it disconnects and when I put it on the mouse pad it comes back, please Razer fix this
Hey
Can you disable your Synapse by following the steps from this link to see if the issue continues? Please also send me a PM with the serial number so I can verify it in our system and check for applicable troubleshooting steps that might address the connection issue.
*Thread locked to curb conversation to PM
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
