Hi Iv has this mouse for nearly a year and it's been basically perfect. Just today I opened my laptop plugged it in and it isn't working. I checked the charge and it was charged. Then i tried to factory reset the mouse and it didn't work. It'd not being recognised by synapses nor the firmware updater, or even windows device manager. It was working fine yesterday and now it's like it doesn't even exist.
Question
razer viper v2 ultimate nit being recognised in device manager and stopped working.
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- Razer Support
Hi awesomeRoseEbonytools789,
I’ve replied to your message. Please check your inbox, and provide the serial number so I can verify its model and check workarounds to fix the issue. Thanks!
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