Razer Synapse Beta stuck on loading preset profiles | Razer Insider
Skip to main content
Question

Razer Synapse Beta stuck on loading preset profiles


As the titel suggests, my keyboard is stuck on loading its preset profile on 90%. Any idea how to fix this issue or do I have to wait for a firmware update?

 

Thank you.

Did this topic help you find an answer to your question?
This topic has been closed for comments

4 Replies

  • Author
  • Insider Mini
  • 4 replies
  • June 28, 2024

Bump.


  • Author
  • Insider Mini
  • 4 replies
  • June 28, 2024

I reinstalled the Synapse beta last night and it worked again.

However, today, it is stuck on updating it on 90% again.

Please fix this issue, thanks.

 


  • Author
  • Insider Mini
  • 4 replies
  • June 28, 2024

I restarted my pc and the customized media pause/play control middle button works again.

However, it is still stuck on loading the profile at 90%.


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • 3138 replies
  • June 28, 2024

Hello GraftedSaber,

Thnak for sharin your concern here. To further check this issue, please PM me and help me gather the following information below so I can Escalate this problem to our Support Team.

Save the shareable files via any online drive account listed here. Also, fill in the following:

Full name: 
Email: 
Mobile/Phone Number: 
Country:
Keyboard serial number:

​*Thread locked to curb the conversation to PMs.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings