I made a payment, and the amount was deducted from my account, but I haven’t received the funds in Razer Gold. The error message indicates that the transaction was canceled, but I did not cancel it. I haven't received a refund, nor have I received any Gold coins in my Razer Gold account.I also have proof of my transaction receipt of my account.
Question
Payment Issue
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- Razer Support
Hello,
For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with our Razer Gold Support Team for an update.
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