Razer Viper V2 pro stopped working | Razer Insider
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Question

Razer Viper V2 pro stopped working

  • 25 August 2024
  • 1 reply
  • 26 views

Snibreon

My mouse was working earlier this morning like usual. I got up to go to the bathroom and once I came back the mouse suddenly wasn't responding. It stopped clicking and moving as well as no longer being detected in razer synapse. It is still detected under my pc’s input devices however. The mouse is only about 6 months old so it makes no sense for any major problems to already occur.

I have tried: Unplugging and Replunging the mouse, Restarting my computer, Uninstalling and Reinstalling synapse, Updating synapse, Repairing synapse, Reinstalling my mouse drivers, Every port on my pc, Plugging it into another device, Charging it with different cables.
Does this happen to anyone else?  

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1 Reply

Razer.sushi.boi

Hey, @Snibreon!

 

Are you using a USB hub? Try plugging it directly into your PC’s motherboard. You can also update its firmware. If that didn’t work out, then drop me a PM along with your mouse’s serial number so I can check for other workarounds.

 

*Thread locked to curb conversation to PM.


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