I have had my Razer Kiyo Pro Ultra for a year and half and loved it so far. Yesterday, I was turning my camera on for Discord when it suddenly disconnected. I attempted restarting my device. All that will happen with the camera is that it will momentarily show in the Synapse app, and then immediately disconnect. I attempted updating the firmware, but was unsuccessful. I attempted reinstalling Synapse 3. I attempted reinstalling Synapse 4. I attempted setting up the camera with my wifes PC. The issue of immediately disconnecting persists. Right now, the light on the camera turns on when plugged in, but my PC does not recognize the camera whatsoever.
My product is out of warranty and Razer cannot provide me free support. Has anyone else had this issue and figure out how to get the camera working again?
