My Viper 8K shows an 8K polling rate in Synapse, but both the Razer polling rate checker app and websites confirm it's stuck at 1000Hz. I even tried lowering the polling rate to 125Hz, but it still remains at 1000Hz.
I’ve uninstalled and reinstalled Razer Synapse, updated mouse drivers, and rebooted Windows, but nothing has worked.
I’ve been using this mouse for months on the same USB port, and it used to show polling rates above 1000Hz, even reaching 8000Hz.
See the attached Screenshot and Video Link of the issue
Youtube link to Screencapture of Issue