Hi,
I have the recently purchased DeathStalker v2 pro, my first Razer product, and noticed some connectivity issues. My current setup is that I have a Gigabyte monitor m28u with KVM switch through which I am switching between my personal PC and working laptop. My mouse and now Razer keyboard (via USB dongle) are attached to the KVM switch, so I can share these devices between two computers.
When I switch to a personal PC (Windows 11), where I have Razer Synapse 3 installed, the keyboard works fine, except for some reason, the combination of FN+Menu does not switch between Chroma profiles, but instead the Windows menu pops up.
Then, when I switch to work PC (Windows 11), where I don’t have Razer Synapse installed due to limited rights, the keyboard enters into color-browsing mode, FN functions do nothing (except battery status), the volume scroll does not regulate volume anymore, but acts have scrolling function instead...I would like to turn-off keyboard lights or switch to another color profile, but because FN+Menu or FN+F11/FN+F12 do not work, I cannot do that; and yes, I would like to have my volume control back. If I turn my keyboard off and on (sometimes several times), then the FN+F11 and FN+FN12 work again and the scroll wheel goes back to volume function. I tried to play a bit with Windows Dynamic Lightning settings, but they do not have any implications on the keyboard even though it shows. I am not planning to switch off and on my keyboard everytime when I switch between computers.
I tried to update the firmware, but it did not help, the same issue happens again. Is there anyone who had the same or similar issues and managed to solve it somehow? I am quite happy with the product, but must admit that for such a premium product I expected a more polished supporting software side.
Thank you and best regards!