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Problem with activating code 7.1

  • November 13, 2024
  • 5 replies
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bizElectricLime320
Good afternoon, I purchased a new razer barracuda x headset, registered, you sent the activation code for 7.1 surround sound, but when I enter it says “the entered code is invalid”, please help me.

Best answer by FiszPL

bizElectricLime320 wrote:

THX Spatial 

 

Uninstall THX Spatial app, your headset supports 7.1 Surround app not THX Spatial: https://www.razer.com/eu-en/71-surround-sound

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5 Replies

FiszPL
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  • November 13, 2024

Are you trying to activate 7.1 surround app or THX Spatial app? Screenshot?


bizElectricLime320

THX Spatial 

 


FiszPL
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  • November 13, 2024
bizElectricLime320 wrote:

THX Spatial 

 

Uninstall THX Spatial app, your headset supports 7.1 Surround app not THX Spatial: https://www.razer.com/eu-en/71-surround-sound


bizElectricLime320
FiszPL wrote:
bizElectricLime320 wrote:

THX Spatial 

 

Uninstall THX Spatial app, your headset supports 7.1 Surround app not THX Spatial: https://www.razer.com/eu-en/71-surround-sound

Thank you very much, you helped, it worked


Razer.sushi.boi

Hi there, @bizElectricLime320!

 

What specific Razer headset do you own? It seems like that the code is for the 7.1 Surround Sound feature. Let me know via PM along with your headset’s serial number so I can validate it and help you with the activation.

 

*Thread locked to curb conversation to PM.


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