This problem has been going about and it has finally hit me. This problem is like an infection to all of these keyboards. I’ve tried everything that razer support has recommended and it hasn’t worked. I don’t know if I should even use this keyboard anymore. People say that Razer contact is unhelpful and is auto generated. I hope to get help from the community about this issue, although I might just end up with an automated response.
Please Help, Sincerely, JC
Hi 100002431,
I’m here to help. Please PM me your existing ticket number so I can review your case history. I’d appreciate it if you could also share your device proof of purchase for warranty validation. Save the shareable files via any online drive account listed here. I hope to hear from you soon.
*Thread locked to curb the conversation to PMs.
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