Razer Basilisk V3 X HyperSpeed | RZ01-0487 disconnecting after few seconds of pluging into the computer. The problem started after i changed DPI for the mice in the Razer Synapse. Now after pluging into the computer, I see the device for about 2 seconds and it disconnectes. Not possible to even change the DPI to previous ones, because i can’t go into settings of the mice… (2 seconds of visible mouse, when press into settings it just cancels)
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- Razer Support
- 3273 replies
Hello Makarovini,
Please follow the troubleshooting here. If the same problem persists, PM me your mouse serial number and proof of purchase so I can validate the warranty and assist you accordingly. All the best!
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