My keyboard is being detected but detects no input

basically, my keyboard (when im game) was very late and sometimes just got stuck and i couldnt do anything no matter what i pressed. im pretty sure this is jot any problem with my pc being too low or anythinf be ause ive got quite a machine. i tried telling chatgpt about it and it told me to do a reset on my keyboard by holding esc + caps + spacebar whem plugging it back in and holding it for 5 seconds. what happened is the reactive mode suddenly activated and now theres no impit being detected from my keyboard. after a few seconds of being in the dark because the reactive mode is on and im not pressing anything it just goes back to wave mode and when i press a key it goes back to reactive again. tried restarting my pc, reinstalling synapse, updating drivers. everything. whats the wierdest part is that its fully detectsd by windows and synapse but its just jot detecting any inpit
by the way keyboard is the razer ornaga V2 and i dont know if its exactly bevause of the escape + caps + spacebar thing that chatgpt told me or if its something else but i really dont understand what happened bevause i tried everything i know about that could get it fixed and nothing worked