My Razer Blackshark V2 Pro (2023) Headset Appears as a Speaker

Question

After updating the firmware, when I connect my headset via USB Wireless Dongle, Windows sees it as a Speaker. The sound quality is really bad.When I connect via Bluetooth, Windows sees it as a headset. And the sounds are completely normal, but this time with equalizer etc. via Synapse. I cannot adjust the settings. And I want to use it wirelessly. I didn't have such a problem before updating the firmware. After doing this, it always acts as a speaker and I really can't hear any footsteps in any FPS games, everything is too loud. It's like I'm playing through a speaker. It's like the stereo is disabled. I think the problem is related to the dongle firmware. Is there anyone who can solve this problem? The firmware I updated: Razer BlackShark V2 Pro (2023) Firmware Updater | RZ04-0453

EmeraldScyther · Answer

I have a similar issue, hopefully they figure it out but the thing I don't understand is my speaker that I have is classified as headphones, it might also be a windows thing

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