One of my buttons stopped working, I believe it is a hardware thing since it works if I press hard enough, and I checked a key tester and saw it is not processing.
How can I fix this?
Question
Razer Basilisk v2 (mid mouse button - top one)
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- Razer Support
- 3075 replies
Hello interactiveJadefuture027,
I understand that your Razer Basilisk V2 buttons stopped responding. Does the behavior happen while the Razer Synapse 3.0 is closed or disabled? Have you tried performing the steps from this article? If the same problem persists, send me your device serial number and proof of purchase for warranty validation. You can save the shareable files using any of the online drive accounts listed here. All the best!
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