Alienware M15 R4 shuts down on Razer cooling pad | Razer Insider
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Alienware M15 R4 shuts down on Razer cooling pad

  • January 11, 2025
  • 2 replies
  • 61 views
dngr_panda

My Alienware M15 R4 shuts down whenever I place it on top of my new Razer cooling pad. I know it's not my laptop because it would work when it's on top of anything else (couch, bed, table, etc.). As soon as I place it on top of my Razer cooling pad, laptop shuts down. My laptop would work and turn back on after I pick up the rear of my laptop and raise it up a bit, breaking the foam seal between laptop and cooling pad. I've tried all of the adapters but I keep getting the same result. 

 

I think it has something to do with the magnets on the Razer cooling pad.

 

Has anybody had a similar experience?

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    2 Replies

    dngr_panda
    • dngr_panda
    • Author
    • Insider Mini
    • 2 replies
    • January 11, 2025

    Yep. I just confirmed that the culprits were the magnets on the Razer cooling pad. They created a magnetic field that would shutdown my Alienware M15 R4 laptop whenever I placed it on top of the Razer cooling pad.

     

    Fix:

    • Dissasemble Razer cooling pad: Take off all screws on the bottom to include those under the rubber strip and remove bottom cover.
    • Drill a hole on top of the magnets removing plastic. I used a Dremel rotary tool with the drill attachment.
    • Use a punch tool and hammer to punch out the (8) magnets.
    • Optional - cover the holes you drilled with electrical tape.
    • Reassemble Razer cooling pad.

    My Alienware M15 R4 Laptop is now working flawlessly with the Razer Cooling Pad.

    dngr_panda
    • dngr_panda
    • Author
    • Insider Mini
    • 2 replies
    • January 11, 2025

    Confirmed. Magnets were the culprit.

     

    Disassmebled, drilled and punched out 8 magnets, re-assembled.

     

    Works 100%

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