Problem with code

Same and the support is stupid as the bot doesn’t work and if I ask for new code it tells me to log in then proceeds to take me to homepage once logged in

Probably card mentions 7.1 surround app and not THX spatial https://www.razer.com/eu-en/71-surround-sound

Hi quickMimiPinknetwork393,

Make sure to download the correct software here and follow the instructions in this article as a guide on how to use and activate the 7.1 Surround Sound for your headset. If you need any assistance, feel free to PM me along with the device serial number and the email address associated with it. All the best!

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Hi quickGreenSheenspot255,

I'm here to help! I understand you have not received the activation code for 7.1 Surround Sound after registering your Razer Barracuda X (2022). Please try requesting a code using the link. If you do not receive it within 24 hours, please send me a PM along with the details below, and I can initiate a case on your behalf:

Full Name:
Email:
Phone number:
Country:

Product Name: Razer Barracuda X (2022)
Product Code/Number: 
Product serial number:

Place of Purchase: (seller's website or physical store address)
Date of purchase:
Proof of purchase:
Save the sharable file here.

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