how i can change the email with out acces to my old email beacuse i loss it | Razer Insider
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how i can change the email with out acces to my old email beacuse i loss it

  • January 21, 2025
  • 1 reply
  • 18 views

Unfortunately I recently lost access to my email address and cannot change it to another email because it requires a verification code sent to the old email.

I still have access to my Razer account and can provide details as needed.

Thank you

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1 Reply

Razer.Aero
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  • Razer Support
  • 3255 replies
  • January 21, 2025

Hello LaZaRaKoS_1,

I understand that you lost access to your old email address. For Razer Gold account concern, please submit a ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time and provide the following information below so they can validate your account before they move through with our process for account migration.

Confirm with the team if your have any of the following migratable data on your old Razer ID:

Your Razer ID, Profiles, and Razer Synapse Cloud settings
License code for 7.1 Surround Sound or Surround Pro
Your Cortex settings, Game Play and Wish List
Your Newsletter subscriptions
RazerStore address book
Razer Game Store Profile
Razer Gold/Silver Wallet Balance

Also, fill in the following:

Razer ID:
Old email address:
New email address:
Date of Birth:
Full Name:
Phone number:
Country:

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