Hello!! So I have had my Blackshark V2 Hyperspeed for a little over a year now with no issues. Earlier today, I tried to power on the headset wirelessly to no avail. I figured it must be dead, so I used it wired for a while. I discovered later that the issue was not with the battery, going into Synapse and seeing that it indeed had more than enough charge.
So then I figured maybe it was the power button being jammed. This also ended up not being the case, seeing as the button works perfectly fine when the headset is used wired, pausing and playing music and other such things.
There was one point when I used a different cable other than the one that came with the headset to plug it in, at which point I was able to power on the headset as if it were being used wirelessly, with the voice cue and everything. But then, once I took it off the cable, the light blinked off and the headset went off again.
I have updated the firmware for both the headset and dongle to try and fix the issue, however that didn’t end up working. The headset still charges like normal, so I can’t really figure out what the issue might be.