Razer DeathAdder v3 pro Middle mouse button not functional

Question

I have tried reinstalling drivers for the device, updating synapse and blowing compressed air through the holes.In doing this i was unsuccessful, the middle mouse button still feels clicky and like new as apposed to mushy.after looking at reddit and other forums i have tried all the solutions i have found still to no luck, Is there anything i can do about this?

Razer.Aero · Answer

Hello Hopeless2387,Thank you for providing those details regarding the issue with your mouse's middle and trying several troubleshooting steps. Let’s kick start a case and escalate your concernto our Support Team to request a replacement. Please help me gather the following in formation below:Was this working fine before?When did the issue start occurring?Were there any incidents that happened to your mouse prior to the issue?Any noticeable physical damage from the device? i.e. cracks.Full Name:Email:Phone number:Street Address:City:State/Provinces:Postal/ZIP Code:Country:Product Name: RazerDeathAdder V3 ProProduct Code/Number:Product serial number:Place of Purchase: (seller's website or physical store address)Date of purchase:Proof of purchase:Video showing the issue:Save the shareable files via any online drive account listedhere. Thank you!*Thread locked to curb the conversation to PMs.

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