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RAZER KRAKEN V4 PRO

  • February 6, 2025
  • 1 reply
  • 42 views

Hey! SO i recently purchase the razer kraken v4 pro, but however i  have noticed that the volume is so quiet? and not only that i find the surround really unoptical, like left and right audios aren’t there even in thx mode. Games like counter-strike, and call of duty were i require to hear footsteps are so slight and dimmed and for me to actualy hear it i need to go to maxium volume!!???. For example im turning the volume nob all the way to 70-100% on windows just to hear things clearly and fully. I fiddle with equalizers and enchahments but this just hasn’t been working does anyone know an idea or a solution? because if this how they are im going to be really unsatsified…..

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1 Reply

  • Insider Mini
  • 1 reply
  • February 9, 2025

Hi Franc3ss,

Sorry to hear that you're having issues with the v4 pros too - I have also noticed some oddities in the max volume, alongside an issue with interference when haptics is engaged (since fixed, unit physical fault) and the EQ in Synapse being pretty much useless. Here's my forum post:

 

https://insider.razer.com/razer-support-45/kraken-v4-pro-volume-haptics-issue-72171

Whilst I don't have an answer for you, I'm thinking over getting a super thread started to capture these reports of problems with the v4 Pros, as i feel like many of us aren't getting answers to various problems that are at times very similar. I also have a ticket open with support, which is not really moving anywhere and I feel my points / reponses are not properly understood.

I've downloaded and installed the latest Synapse 4 firmware, which has made no difference on my side. I feel like we're being a bit let down here in respect to both the quality of something marketed as a premium product, and also timely responses / resolutions!


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