Hi
I'm opening this forum to ask for help regarding crashes with Razer Cortex.
First of all, I want to mention that I was a longtime user of this program, and I used it daily to gain a few extra FPS on my old build without ever experiencing any issues.
At this point, my hardware no longer needs the small boost that Razer Cortex offers, but I recently heard on social media that Razer is integrating (currently in beta) a Remote Play feature, which I’m really enjoying.
Because of this, I have returned to using the program daily, but the only issue I’m encountering is that Cortex seems to be causing my system to crash.
Specifically, the problem I’m facing consists of a freeze in the game or program that I have open, followed shortly after by a complete system freeze.
I started looking for ways to fix the issue, and the only useful and relevant solutions I found were:
- Disabling auto boost
- Disabling the in-game overlay
So, I did that, and I also proceeded to disable all the program features I don’t need. However, despite all this, the freezes are still occurring.
I’m asking for help from the community/developers to resolve this issue.
(For reference, in case it is relevant, I always keep the "Automatic Streaming" feature of the Remote Play beta enabled.)