I try to activate THX Spatial Audio, with the code I received in my email for my Razer Barracuda X Chroma headphones and it tells me "the code you entered does not appear to be valid"
Solved
THX spatial audio - Activation code invalid
Best answer by Razer.Aero
cardozmg wrote:
I try to activate THX Spatial Audio, with the code I received in my email for my Razer Barracuda X Chroma headphones and it tells me "the code you entered does not appear to be valid"
Hi cardozmg,
Please be informed that the Razer Barracuda X Chroma is bundled with 7.1 Surround Sound. To fix the problem, please make sure to download the correct software here and follow the instructions in this link to set up the 7.1 Surround Sound. Feel free to PM me with your device serial number and the screenshot showing the issue so I can check. All the best!
*Thread locked to curb conversation to PM.
This topic has been closed for comments
+1cardozmg wrote:
I try to activate THX Spatial Audio
And you have 7.1 surround code.
Think why it’s not activating.
"I have the same problem too."
FiszPL wrote:
cardozmg wrote:
I try to activate THX Spatial Audio
And you have 7.1 surround code.
Think why it’s not activating.
lol 😂 He clearly stated the problem, but you are asking a counter-question )))))))))
- Razer Support
- 2998 replies
- Answer
cardozmg wrote:
I try to activate THX Spatial Audio, with the code I received in my email for my Razer Barracuda X Chroma headphones and it tells me "the code you entered does not appear to be valid"
Hi cardozmg,
Please be informed that the Razer Barracuda X Chroma is bundled with 7.1 Surround Sound. To fix the problem, please make sure to download the correct software here and follow the instructions in this link to set up the 7.1 Surround Sound. Feel free to PM me with your device serial number and the screenshot showing the issue so I can check. All the best!
*Thread locked to curb conversation to PM.
- Razer Support
- 2998 replies
focusRoseBonbonquick286 wrote:
"I have the same problem too."
Hi focusRoseBonbonquick286,
Is your device model listed here? If so, please ensure to download the 7.1 Surround Sound and enter your activation code correctly. If you need further help, PM me with your device serial number and a screenshot of the issue so I can assist you accordingly. Thanks!
*Thread locked to curb conversation to PM.
+1focusRoseBonbonquick286 wrote:
FiszPL wrote:
cardozmg wrote:
I try to activate THX Spatial Audio
And you have 7.1 surround code.
Think why it’s not activating.
lol 😂 He clearly stated the problem, but you are asking a counter-question )))))))))
Reading is a hard skill nowadays. If you have 7.1 Surround enabled headset, and 7.1 surround code, you cannot activate a different app which is THX Spatial.
Manual is your friend, but why wasting time reading it? Let’s waste more time to post on forums and wait few hours or days for reply. YAY!
Oh, I apologize, that's exactly how it is...😔
+1Please refer to the 7.1 surround and THX Spatial FAQ:
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.