I purchased a Xbox gift card of $100 and it’s been more than 24 hours still saying pending and I’m getting tired of it now, I’m beginning to get pissed because that’s all I’ve got and If I don’t get the issue resolved I probably might not have to use razer gold & silver anymore, i submitted a ticket and still no response I messaged to get some help from some people on here and still same no response, if anyone is willing to help this is my transaction Id 122GP59AA4QO12782E10B
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i bought a gift card but the transaction is still on pending
Best answer by Razer.Aero
vterry wrote:
I purchased a Xbox gift card of $100 and it’s been more than 24 hours still saying pending and I’m getting tired of it now, I’m beginning to get pissed because that’s all I’ve got and If I don’t get the issue resolved I probably might not have to use razer gold & silver anymore, i submitted a ticket and still no response I messaged to get some help from some people on here and still same no response, if anyone is willing to help this is my transaction Id 122GP59AA4QO12782E10B
Hello vterry,
I have responded to your message and reviewed your case. Please be informed that your ticket has been escalated for further investigation. Feel free to PM me if you don't get any update within 48 hours. We appreciate your continued patience about this matter. Have a good one!
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This topic has been closed for replies.
- Razer Support
- 2174 replies
Hello there,
I suggest submitting a ticket to our Razer Gold Team at https://gold.razer.com/ticket-inbox/submit since they are our dedicated team that can help you with your concern today. They will be very happy to assist you. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.
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- Razer Support
- 3855 replies
- Answer
vterry wrote:
I purchased a Xbox gift card of $100 and it’s been more than 24 hours still saying pending and I’m getting tired of it now, I’m beginning to get pissed because that’s all I’ve got and If I don’t get the issue resolved I probably might not have to use razer gold & silver anymore, i submitted a ticket and still no response I messaged to get some help from some people on here and still same no response, if anyone is willing to help this is my transaction Id 122GP59AA4QO12782E10B
Hello vterry,
I have responded to your message and reviewed your case. Please be informed that your ticket has been escalated for further investigation. Feel free to PM me if you don't get any update within 48 hours. We appreciate your continued patience about this matter. Have a good one!
*Thread locked to curb the conversation to PMs.
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