The mouse is found in the sense that it works on my Series X when the dongle is plugged in but the sensitivity is super low and the Razer Turret app via the Xbox store, for changing settings and lights etc, just doesn’t pick up my mouse or keyboard. I’ve tried multiple ports, resetting devices and console, no joy. It connects perfectly fine via bluetooth to my lapop. The Xbox however just will not pair.
Really annoyed that a product that is designed specifically for the Xbox doesn’t even work with the app, that was also designed specifically for Xbox. It just doesn’t find my devices.
What on earth is going on.