Ripsaw HD: Pink Capture and 640x480 Res? | Razer Insider
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Ripsaw HD: Pink Capture and 640x480 Res?

  • December 10, 2019
  • 6 replies
  • 134 views

Hi there, I just got my Ripsaw HD today and I've got it all hooked up and in SLOBS, the capture is pink? And it changes the resolution of my TV to 640x480 and it gets all blurry. Any ideas as to why or how to fix it? I'm brand new to using a capture card to stream with and have only been using the direct Xbox to Mixer method for a while now. I've tried Google and found nothing and by the time I got to actually sit down at my computer again, Razer's chat was closed. Lol. Specifics: Capture Card: Razer Ripsaw HD Console: Xbox One S TV: Vizio D40-D1 Computer: Processor: Intel Core i3-8130U CPU @ 2.20GHz Installed RAM: 4GB System Type: 64 Bit OS, x64-based processor Edition: Windows 10 Home
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6 Replies

Hey, I have the same problem. I sent an email to support, but still haven't received anything from them. no response and it starts to annoy me. have you found a solution?

  • January 27, 2020
Same problem here with nintendo Switch... no response yet about how to fix this.... I have replaced cables, re installed synapse 3, re installed OS, re installed obs... problem persists.

Razer.Speedcr0ss
*Moved this post to our Support board. Hey everyone! Are you still experiencing the Razer Ripsaw's concern? Feel free to send me a PM should you need additional assistance.

this is happening to me, did anyone figure out how to fix it?

Razer.Speedcr0ss
fastVividOrangedirect511
this is happening to me, did anyone figure out how to fix it?
Hi there! I replied to your other post. Hey everyone. Should you still need assistance, please send me a PM together with your device's serial number. Let's continue from there.

Disable your freesync in your monitor, that fixed the problem for me and now is all OK