MSI Mystic and TT RGB Plus doesnt work with Chroma

Anyone? :frown_:

I am having the same issue. I was able to roll-back to TT RGBPlus v1.2.61 and was able to sync again. However, when I upgrade to any TT version above 1.2.61, the same issue (all fans go dark) manifests. Oddly, before a Razer Synapse update last May, RGBPlus software v 1.28 worked. I am thinking this is on the Thermaltake side but could be wrong. It looks like the API implementation is broken somewhere between Razer and TT.

The same happens with all here.. I have TT Plus Software, Aura and Mystic.. They all go dark with sync.. Razer support could be a little help here :(

Any support for that? MSI Mystic and TT Plus Sofware doesn't sync with Razer Chroma.. Aura works fine..

vrtllg
I have 10 TT Plus Premium RGB Radiator Fan with 2 controllers TT and they work fine with TT RGB Plus but at sync Razer Chroma they all turn off. The same happens with MSI 2080 RTX. All Softwares are at last version. Windows 10 are at last version.

Hi there! Can you share a video of the issue?

Razer.RedPanda
Hi there! Can you share a video of the issue?

Hi.. I can.. later i post a video here.. Thx for try helping me.

I am 99.9% sure this is on Thermaltake. TT's RGBPlus software is pure rubbish. I ended up installing and configuring 'TTController' from Github. The application interfaces and configures the TT digital fan controllers and has a Chroma Connect plugin. It's been working like a charm. You can even write the config object to start Chroma connect at startup. No more enabling Chroma in RGB plus to sync with Razer Synapse at every reboot. It's a little hard to configure at first (no GUI) but once you get a working config, you will never have to touch the TT RGBPlus software again and the application is highly configurable. I've already uninstalled RGBPlus and haven't had a single instance of the fans going dark.

Operation360
I am 99.9% sure this is on Thermaltake. TT's RGBPlus software is pure rubbish. I ended up installing and configuring 'TTController' from Github. The application interfaces and configures the TT digital fan controllers and has a Chroma Connect plugin. It's been working like a charm. You can even write the config object to start Chroma connect at startup. No more enabling Chroma in RGB plus to sync with Razer Synapse at every reboot. It's a little hard to configure at first (no GUI) but once you get a working config, you will never have to touch the TT RGBPlus software again and the application is highly configurable. I've already uninstalled RGBPlus and haven't had a single instance of the fans going dark.

Hi.. i'll test that.. How could i configure that?

Operation360
I am 99.9% sure this is on Thermaltake. TT's RGBPlus software is pure rubbish. I ended up installing and configuring 'TTController' from Github. The application interfaces and configures the TT digital fan controllers and has a Chroma Connect plugin. It's been working like a charm. You can even write the config object to start Chroma connect at startup. No more enabling Chroma in RGB plus to sync with Razer Synapse at every reboot. It's a little hard to configure at first (no GUI) but once you get a working config, you will never have to touch the TT RGBPlus software again and the application is highly configurable. I've already uninstalled RGBPlus and haven't had a single instance of the fans going dark.

Could you send me your config file for comparisson please? https://drive.google.com/file/d/1S5V46GzWun8V-L2xrtDWM6RI3PPImLVA/view?usp=sharing

Razer.RedPanda
Hi there! Can you share a video of the issue?

Can you see this video? Sorry for my english, i'm from Brazil

I will PM you the link to my config in One Drive.

I cannot view the video in the link you posted. "Unable to process this video". Trying to download the .mov file fails.

Operation360
I will PM you the link to my config in One Drive.

Thanks, i highly appreciate it. i'll try upload this video on youtube for @Razer.RedPanda

@Razer.RedPanda can you see the video now? Sorry for my english..

Exact same thing was happening to me.

vrtllg
@Razer.RedPanda can you see the video now? Sorry for my english..

Hi there. Thanks for the video. It looks like the 3rd party software is recognized properly. Have you checked in with the manufacturer about this? Let me know.

Razer.RedPanda
Hi there. Thanks for the video. It looks like the 3rd party software is recognized properly. Have you checked in with the manufacturer about this? Let me know.

I thought the problem could be Thermaltake Software but it happens with MSI and Ducky too. So I think it may be the version of Synapse. Could you give me a download link for previous versions of Synapse 3?

Thanks for the reply. Please PM me. Let's continue there.