Disconnection of wireless internet connection | Razer Insider
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Disconnection of wireless internet connection

  • April 9, 2025
  • 1 reply
  • 33 views
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When I connect my Razer DeathAdder v3 Pro mouse to my computer with a 2.4Ghz dongle, my current internet connection is disconnected. The 2.4Ghz frequency of the mouse conflicts with the 2.4Ghz frequency of my modem. I couldn't find a solution for this and I can't use my mouse wirelessly. What should I do?
 
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Razer.Speedcr0ss
When I connect my Razer DeathAdder v3 Pro mouse to my computer with a 2.4Ghz dongle, my current internet connection is disconnected. The 2.4Ghz frequency of the mouse conflicts with the 2.4Ghz frequency of my modem. I couldn't find a solution for this and I can't use my mouse wirelessly. What should I do?
 

Try changing your Wi-Fi connection’s channel (non-overlapping channels are set to 1, 6, or 11), or use a 5 GHz connection for your Wi-Fi. You can also isolate the issue by using a wired connection via an Ethernet cable for your internet (if feasible). 

 

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