my Giftcard got damaged

Hi Ajadi,

Unfortunately, I have limited access to this part of our system. However, I suggest that you submit a support ticket directly through this link. Please make sure to include all relevant information and photos of the card with an over-scratch code. Kindly ensure to follow the specifications as below:

1. Everything has to be a separate image.

2. Do not stack the gift card and receipt.

3. Do not blur or mark on the gift card and receipt.

4. Kindly change the file size to a smaller size.

5. Kindly ensure that the images are clear and show all four corners.

Feel free to send me a PM if you need further assistance. Thank you!