Hello,
this is my item serial 762442C13501806
I’m experiencing major connection issues with the Razer Wolverine V3 Pro. Here is everything I’ve tested:
- The controller powers on when connected via USB-C, and also turns on wirelessly due to its internal battery.
- The Razer logo lights up and cycles through colors, but the controller doesn’t connect or respond.
- Pressing the Xbox button does nothing — it doesn’t light up or activate the controller.
- It doesn’t connect to my Xbox Series X via USB-C or via the included 2.4GHz wireless dongle.
- On PC, the dongle is detected, but the controller doesn’t pair.
- I tried using the Razer Controller Setup app for Xbox/PC, but the controller is not recognized at all.
- I’ve changed USB ports (front and back), used the original Xbox cable and other cables.
- The controller receives power but sends no input and is not detected by any system.
- It now turns on by itself without being plugged in, but still doesn’t connect or work in any way.
I’ve followed all recommended troubleshooting steps and nothing has resolved the issue.
Please advise on how to proceed.
