Razer Raiju Ultimate

Please send over the serial number of your controller with a screenshot of the current firmware version via PM. I'll take it from there.

Done, check your PMs

Bonjour TheFirus , j'ai le même problème que toi l'exception que c'est mon analog droit (joystick) qui bouge sur la droite tous seul (manette neuve). as tu réussi a régler ton problème sans renvoyé ta manette?

PierrotSan666
Bonjour TheFirus , j'ai le même problème que toi l'exception que c'est mon analog droit (joystick) qui bouge sur la droite tous seul (manette neuve). as tu réussi a régler ton problème sans renvoyé ta manette?

Le problème ne s'est pas résolu, j'ai envoyé le contrôleur après une conversation avec le support RAZER et j'en ai obtenu un nouveau en remplacement. Il est préférable d'écrire un message personnel à l'employé de soutien. J'espère que ma langue française est compréhensible?! Salutations de Berlin, Allemagne

PierrotSan666
Bonjour TheFirus , j'ai le même problème que toi l'exception que c'est mon analog droit (joystick) qui bouge sur la droite tous seul (manette neuve). as tu réussi a régler ton problème sans renvoyé ta manette?

If you still need assistance, please send a PM my way so we can try to troubleshoot your controller.

I have a problem with my Razer Raiju Ulimate purchased in December 2018. Although I don't do anything with the two shift sticks, the controlled character or pointer moves autonomously to the left. I tried to replace the two sticks with those provided in the package and I tried to reset the controls with the App on my mobile phone, but I did not get any results. With a stationary controller and without performing any movement with the motion sticks, everything moves to the left. How do you think you can solve this problem? Is there a service center in Italy? I hope to solve this problem as soon as possible. Thank you for your help.

Wonder54
I have a problem with my Razer Raiju Ulimate purchased in December 2018. Although I don't do anything with the two shift sticks, the controlled character or pointer moves autonomously to the left. I tried to replace the two sticks with those provided in the package and I tried to reset the controls with the App on my mobile phone, but I did not get any results. With a stationary controller and without performing any movement with the motion sticks, everything moves to the left. How do you think you can solve this problem? Is there a service center in Italy? I hope to solve this problem as soon as possible. Thank you for your help.

There are firmware updates to improve, if not, fix the drifting issue. Please PM me the serial number of your controller and a screenshot of the current firmware version installed.