Razer Phone 2 RMA | Razer Insider
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Razer Phone 2 RMA

  • January 17, 2020
  • 1 reply
  • 4 views
R
Hi I've sent my phone in for an RMA for almost a month now and I've still gotten no response regarding my phone status or anything. Every time I contact support I get the same response, "your case has already been escalated to the corresponding team". No date has been given and I would really appreciate some form of response regarding a month long wait.
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • January 18, 2020
    Was your phone for repair or replacement? Better yet, send over your ticket number via PM so I can check what the holdup is about.
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