Webcam not found Razer Blade 15 (2018)

Hi there! Please PM me the serial number of your Blade. I'll take it from there.

Hi there, my Razer Blade 15” (2018) - Advanced have same issues now, have you fix it?

Razer.RedPanda
Hi there! Please PM me the serial number of your Blade. I'll take it from there.

Hi, could u send me a link to download webcam's driver?

GoodSun
Hi, could u send me a link to download webcam's driver?

Hi there! How's your laptop's camera concern? Feel free to send me a PM should you need additional assistance.

Razer.SpeedCr0ss
Hi there! How's your laptop's camera concern? Feel free to send me a PM should you need additional assistance.

I have the same problem, can I also PM you for assistance?

Maxincredible52
I have the same problem, can I also PM you for assistance?

Hi there! Please send me your laptop's serial number or case number via PM. Let's continue from there.

Hi, I've also lost the webcam in my Razer Blade 15 (2018) as well.... is there a fix?

CityEnginer
Hi, I've also lost the webcam in my Razer Blade 15 (2018) as well.... is there a fix?

Have you tried updating your Razer Blade from the Windows update? Have you checked if there is an available BIOS and EC firmware from our support page? Should the issue persists, please send me a PM. I'll wait for your follow-up.

Windows 10 fully up to date, BIOS and EC firmware updated... no change. Webcam going did seem to coincide with Windows 10 update....

CityEnginer
Windows 10 fully up to date, BIOS and EC firmware updated... no change. Webcam going did seem to coincide with Windows 10 update....

Thanks for keeping me updated. I've replied to your PM. I'll wait for your follow-up.

Hi, i am also having the same issues here. Has there been any fix found? I've updated everything i can from teh Razer site with no joy. Thank for any repsonse.

Hi, I have tried a number of options to solve this issue however none of them has seemed to work. I am currently in the UK and so the support for Razer devices are rather limited. I was wondering if there is a fix for this that can be provided by Razer. Any help would be appreciated, same as everyone else I seem to have no driver for my inbuilt camera and nothing is working for skype and other programmes. regards,

Hi WaffleTap and ECKL1806! Our Support Team is investigating this behavior. Please replicate if the issue happens while creating another local Windows user account or by going to Safe Mode. Should the issue persists, please send me a PM together with your laptop's serial number. Let's continue from there.

Hi, i am also having the same issues here. Has there been any fix found? I've updated everything i can from teh Razer site with no joy. My BIOS is up to date. Regards!

No fix here I tried a number of drivers from the net. Just replied to Razer and will revert back with any progress.

Hey everyone! I appreciate that you've shared your laptop's camera concern here. By the way, have you contacted our support team via phone, chat, or email? If you haven't, please send me a PM. Let's continue from there.

Razer.SpeedCr0ss
Hey everyone! I appreciate that you've shared your laptop's camera concern here. By the way, have you contacted our support team via phone, chat, or email? If you haven't, please send me a PM. Let's continue from there.

high sir i pmed because im eexperiencing the same issue with my RB15 18 advanced model

gionellemartin
high sir i pmed because im eexperiencing the same issue with my RB15 18 advanced model

Thanks for notifying me. I've replied to your PM. I'll wait for your follow-up.

I am having the same issue. Would need this to be changed ASAP, especially because now I am working from home!

eeyj95
I am having the same issue. Would need this to be changed ASAP, especially because now I am working from home!

Hey there! Thanks for sharing your laptop's concern on this thread. I felt the urgency. Please send me screenshots of the following: a. System Information ( Press Windows Key+R on your keyboard. Inside the Run dialog box, type “msinfo32.exe”) b. BIOS main tab How to enter the BIOS setup on a Windows 10 PC: 1. Navigate to settings. You can get there by clicking the gear icon on the Start menu. 2. Select Update & security. 3. Select Recovery from the left menu. 4. Click Restart Now under Advanced startup. The computer will reboot to a special menu. 5. Click Troubleshoot. 6. Click Advanced options. 7. Select UEFI Firmware Settings. If you don't see this icon, then press Startup Settings, instead. When your PC is restarting, tap F1 (or F2) to access the BIOS. 8. Click Restart. 9. Your system will restart and take you to the BIOS window. Save the files via Google Drive or Dropbox then paste the link through PM. I'll pick it up from there.

hi i have the same problem, my webcam could not be located and it is not working

Razer.SpeedCr0ss
Thanks for notifying me. I've replied to your PM. I'll wait for your follow-up.

Like all the other posts on this feed, my Razer 15 Advanced 2018 laptop camera is disabled. It does not show up anywhere on the Device Manager, I get this error code from Windows "0xA00F4244<NocamerasAreAttached". This a real problem trying to work remotely. Is this driver problem? How do I fix this issue?

Since the beginning of the year I have been talking to Razer support to solve this problem, but at the moment there is no concrete solution, only indications. I hope there will be a solution soon as I need teleworking for the camera to work.

Sympathy. Time to buy a USB Webcam, I guess.

At the moment I think it would be the quickest, since I see that the solution will not be immediate.