Razer Stealth 13 GTX left speaker is silent | Razer Insider
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Razer Stealth 13 GTX left speaker is silent

  • March 7, 2020
  • 3 replies
  • 2 views
L
I bought a new Razer Stealth 13 GTX which arrived 5 days ago. Last night I noticed that there was no audio coming from the left speaker. I tried adjusting the stereo balance in Windows 10, but the balance is centered and when I move it all the way to the left, there's no sound at all, so it seems likely that this is a hardware issue. Is this a known issue? Obviously the laptop is still under warranty so I can send it back for repair, but I'd rather avoid that if there's anything else I can try?
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    3 Replies

    Razer.Speedcr0ss
    Lemontodaypulse289
    I bought a new Razer Stealth 13 GTX which arrived 5 days ago. Last night I noticed that there was no audio coming from the left speaker. I tried adjusting the stereo balance in Windows 10, but the balance is centered and when I move it all the way to the left, there's no sound at all, so it seems likely that this is a hardware issue. Is this a known issue? Obviously the laptop is still under warranty so I can send it back for repair, but I'd rather avoid that if there's anything else I can try?
    Hi there! Thanks for posting your Razer Blade 13's concern on our Support board. Does the issue happen on all audio-related programs or while playing a media on web-based music and video players?
    L
    It happens on all audio-related programs. When I connect to an external display (e.g. my living room TV) via thunderbolt + HDMI, the audio signal comes through in full stereo as expected.
    Razer.Speedcr0ss
    Lemontodaypulse289
    It happens on all audio-related programs. When I connect to an external display (e.g. my living room TV) via thunderbolt + HDMI, the audio signal comes through in full stereo as expected.
    I see. Thanks for letting me know. Please send me a PM together with your laptop's serial number. Let's continue from there.
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