Help with Razer Surround | Razer Insider
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Help with Razer Surround

  • March 23, 2020
  • 2 replies
  • 5 views
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Guys, I'm having some trouble with the new Razer Surround software. A few years ago I bought a Razer Kraken Pro Neon Red Gaming headset and downloaded the Razer Synapse 2.0 with the Surround software, I registered my product code and activated all software functionality. But today, when I downloaded the new Razer Synapse and logged in with my account that has my Kraken registered, I get the message that I have to register a Razer product to activate the program. In the meantime I ended up losing the box containing my Kraken info, how can I proceed in this situation? will i really have to buy another product?
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2 Replies

V
Man, i am having the same problem, but with a Kraken Pro 7.1. When i log in, it says "Razer Surround is not activated in this account" and I don't know what to do... I hope Razer members could help with this one
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The SAME ISSUE WITH ME CAN ANYONE PLEASE
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